You can register you complaints over the phone through PTCL SMS Complaint service that reduces waiting time. You simply send the information (CMP Landline Number, with area code & product code: LL for Landline and BB for Broadband) to 05 1218 1218.
How can I check my PTCL broadband status?
A. You can check your complaint status via PTCL WhatsApp service by sending a message on 033 1218 1218 and select option 6 from main menu to know your complaint status.
Is PTCL helpline free?
Corporate Customer Centers
| New service requirement or purchase assistance | 1218 |
|---|---|
| OSS Helpline | 111 28 28 28 |
| Corporate Helpline | 1260 & 111 20 20 20 |
| Billing information | 1200 |
| Inquiry or directory services | 1217 |
What is complaint number PTCL?
A. The complaints will be lodged on PTCL helpline 1218. Q16. You can call PTCL’s Contact Center 24 hours a day and seven days a week at 1218 and can register your complaint.
What is CMP in PTCL?
CMP stand for “cellular mobile phone”
How can I talk to PTCL customer care?
For sales, call toll free : 080080800 or 1236 | For support, call toll free : 080080800 or 1218
- Bill Inquiry.
- International / Domestic Tariff.
- Register Complaint.
- Complaint Status.
- Video Tutorials.
- Contact Directory.
How can I check my remaining MBS in CharJi Evo cloud?
Sr.No. You can easily get your CharJi/EVO package & Usage details via SMS. Simply text ‘infoMDN’ and send to 051-2181218.
Is PTCL a government company?
However, the 62% of shares still remain under the management of government-ownership of state-owned corporations of Pakistan….PTCL.
| Type | Public |
|---|---|
| Owner | Government of Pakistan (62%) Etisalat (26%) General public (12%) |
| Number of employees | 18,000 |
| Subsidiaries | Ufone |
| Website |
What is ESN number of Evo CharJi?
If subscribers are unaware of their MDN’s they can just text their ESN (Electronic Serial Number – an 8 digit alpha-numeric code present on devices) to 0512181218 to receive their device MDN. Subscribers will receive an SMS notification upon successful biometric verification of their devices.
What is area code in PTCL?
SUPPORT
| Number Plan Area (Districts) | Area Codes |
|---|---|
| Bahawalpur | 62 |
| Bajaur Agency | 942 |
| Bannu / N. Waziristan Agency (including F.R. Bannu) | 928 |
| Barkhan / Kohlu | 829 |
How do I complain about a landline?
Dial 198 to register your complaint about landline phone & ADSL service. Follow the IVR instructions and register the complaint.
Who is the owner of PTCL?
Government of Pakistan
PTCL/Parent organizations
